Question 1

How does an online physiotherapy appointment work?

Accepted Answer

You book a video appointment at a time that suits you, join a video call with your physiotherapist from a phone, tablet or computer, and they assess your movement, discuss your symptoms, and guide you through an exercise programme, just as they would in person.

Question 2

What do I need for an online physiotherapy appointment?

Accepted Answer

A phone, tablet or computer with a camera and stable internet connection, and enough space to move freely so your physiotherapist can see you clearly during the assessment.

Question 3

Can I book online physiotherapy from outside the UK?

Accepted Answer

Yes. Our online physiotherapy service is available to patients anywhere in the world, and appointments can be scheduled to suit your local time zone.

Question 4

Is online physiotherapy as effective as in-person treatment?

Accepted Answer

For many conditions, particularly those managed through exercise, movement correction and ongoing guidance, online physiotherapy can be highly effective. Some conditions and treatments require hands-on care and are only available in person, your physiotherapist will advise what's appropriate for you.

Question 5

Do I need a referral to book an online physiotherapy appointment?

Accepted Answer

No, you can self-refer directly for an online physiotherapy consultation without a GP referral.

Question 6

What conditions can be treated online?

Accepted Answer

Many musculoskeletal conditions, pain management, post-operative follow-up, and exercise-based rehabilitation can be supported online. Conditions requiring hands-on manual therapy, such as sports massage or acupuncture, are only available in person.

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